Rob Gibbon's work experience includes:
1. IP Integration:
- Head of Client Management (starting June 2023, ongoing)
- Senior Account Director (January 2022 - present): providing services and insight to strategic Finance/Insurance, Utilities, and Retail customers, focusing on CX and contact center strategy, agent productivity improvement, and enhancing the customer journey.
- Senior Sales Consultant (September 2018 - March 2022)
2. Cradlepoint EMEA:
- Business Development (July 2017 - August 2018): helping organizations embrace digital transformation by connecting people, places, and things securely with zero touch configuration and management.
3. Serenova (formerly LiveOps Cloud):
- EMEA Channel Director (September 2016 - June 2017)
4. Capita IT Enterprise Services:
- Client Director (November 2013 - September 2016)
5. Capita:
- Alliances Manager (May 2012 - November 2013)
6. Avaya:
- Channel Account Manager (December 2009 - May 2012)
- Channel Programmes Manager - EMEA (May 2006 - February 2010)
7. The Birch Group:
- Client Account Manager (May 2004 - April 2006)
8. CSC:
- European Business Development (2001 - 2004)
Rob Gibbon attended Swansea University from 1996 to 2000, where they pursued a BSc. degree in European Business Studies and Hispanic Studies.
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