Carla Kelly is a highly organized Service Delivery Manager with 20 years of progressive experience in the telecommunications industry. Currently at IPC Systems, Carla demonstrates exceptional customer service, relationship management, and administration skills while specializing in quality, speed, and process optimization. Previously, Carla held various roles, including Service Delivery Coordinator II at Global Crossing Financial Markets and Service Desk Manager at Etrali Trading Solutions, showcasing a strong technical background and hands-on experience in IT. With a passion for developing relationships and cultivating partnerships, Carla is motivated to maintain customer satisfaction and contribute to company success.
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