Amogh Raman

Amogh Raman is an ITIL V3 Expert with over 19 years of experience in the industry, including 11 years in IT service management within service operations. They began their career at Hewlett-Packard as a Technical Support representative, followed by roles as an analyst in infrastructure management at ACS, A Xerox company. Amogh served as a Critical Incident Manager and Incident Manager at HCL Technologies, focusing on restoring services and maintaining quality standards. Currently, Amogh is a Senior Technical Specialist at IPDigital LLC, where they design and implement service operations processes. They hold a Bachelor of Engineering in Telecommunications Engineering from Bangalore Institute of Technology.