Anthony Pengue has extensive experience in technical support, with a focus on VOIP solutions and customer service. Currently serving as a Senior Support Engineer at IPFX since March 2006, Anthony provides all levels of technical support to customers and re-sellers, adheres to strict service level agreements, collaborates with developers to resolve issues, and implements solutions for large, custom installations across multiple regions. Prior to this role, Anthony worked as a Support Engineer at IPFX, logging and troubleshooting support requests. Earlier career experiences include serving as a Website Administrator for Niche Ideas and Overdrive Australia, managing extensive product websites and maintaining event pages. Anthony's educational credentials include Microsoft Certifications and a Diploma of Business Analyst from TAFE NSW.
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