Crystal Failor

Crystal Failor is an experienced professional in the fields of renewals, collections, and contract management, currently serving as the Director of Renewals & Collections at iPipeline since June 2016 after holding positions such as Senior Manager of Subscription Renewals and Contract Renewal Specialist. Prior to this role, Crystal worked at Bentley Systems from January 2008 to May 2016, where responsibilities included serving as a Resource Analyst and Contract Specialist, facilitating communication between various departments to maintain software license contracts for major global accounts. Earlier experience includes a position as a Technical Specialist at XL Insurance from January 2007 to January 2008, where duties involved supporting Underwriters and training new employees. Crystal holds a Bachelor's degree in Finance from Immaculata University, earned between 2002 and 2005.