Heather Clawson

Heather Clawson is a seasoned professional with extensive experience in business analysis and knowledge management. As a Senior Business Analyst at iPipeline since September 2020, Heather contributes to strategic initiatives. Previously, at Impact Financial Systems Inc. from October 2014 to September 2020, Heather served as a Senior Knowledge Management Analyst, overseeing product documentation and managing the Knowledge Repository while supporting the company's Information Security Management program. As a Solutions Analyst, Heather collaborated with clients to enhance eForms and eSignature functionalities, focusing on user experience. Heather's earlier roles at Lowe's Home Improvement included Process Architect, Future Planning Analyst, IT Process Specialist, and Administrative Specialist, showcasing a robust background in process improvement and IT support. Heather pursued education at New Mexico State University from 1992 to 1994.