Jennifer Pacelli, MBA, is an experienced professional with a robust background in business analysis and customer experience management. Currently serving as BA Manager and Principal Business Analyst at iPipeline since October 2012, Jennifer implements best practices and collaborates with project sponsors to define product vision and project scope. Prior roles include Senior Business Analyst and Business Analyst at Akcelerant Software, where responsibilities involved coordinating customer training and enhancing customer satisfaction. Earlier experience as Customer Experience Manager at United One Resources Inc focused on market research and refining client processes within the mortgage and financial industry. Jennifer holds an MBA from Wilkes University and a B.A. in Marketing, also from Wilkes University.
This person is not in any teams
This person is not in any offices