Leonid Davelman

Vice President Of Customer Success at iPipeline

Leonid Davelman has a diverse range of work experience, starting with their current role as the Vice President of Customer Success at iPipeline since 2023. Prior to this, they worked at MuleSoft as a Customer Success Director from 2021 to 2023, where they successfully managed a $14M ARR portfolio and achieved 100% retention and NPS rates. From 2017 to 2021, they served as a Corporate Vice President at New York Life Insurance Company, leading initiatives to transform the Field Agency culture and improve agent retention. Before that, they were a Senior Delivery Manager at Applause from 2014 to 2017, responsible for managing a $2.6M Line of Business and building strategic partnerships. Leonid also held increasing levels of responsibility at Toys R Us from 2007 to 2014, ultimately becoming the Director of Global Initiatives. Leonid played a key role in launching a new function and mitigating inventory exposure. Prior to that, they worked at Edgewater as a Senior Business Analyst and Project Manager from 2004 to 2007, where they implemented shared services infrastructure and led technology migration projects. Leonid started their career as a Consultant at Smart & Associates from 2003 to 2004, where they managed ERP selection, led business process reengineering, and developed process modeling curriculum.

Leonid Davelman completed their education history as follows:

- From 2000 to 2002, they obtained a Master's degree in Business Studies from the University of Bremen.

- Between 1998 and 2002, they earned a Bachelor of Arts degree in International Business & Management, German from Dickinson College.

- Prior to higher education, they attended Stuyvesant High School.

In addition to their academic achievements, Leonid has obtained several certifications, including MuleSoft Universal API Management, MuleSoft Objectives Based Delivery Methodology, AWS Certified Cloud Practitioner, Amazon Web Services Cloud Practitioner, Certified SAFe 5.0 Product Owner/Product Manager, and Growth Development Coaching Coach and Training Facilitator. The specific dates of obtaining the certifications were not provided.


Previous companies

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New York Life Insurance logo


  • Vice President Of Customer Success

    March, 2023 - present

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