Jessica Ferrari

Jessica Ferrari is a Service Delivery Manager with extensive experience in managing projects, services, and teams within major telecommunications companies around the globe. Having worked at organizations such as Deutsche Telekom and BT, Jessica has consistently delivered exceptional results by combining technical expertise with strategic ITIL and project management methodologies. Currently, Jessica serves as the Team Lead Service Delivery Manager at IPknowledge and has previously held various roles including Manager of Customer Onboarding at Sensorfact and Service Delivery Manager at Deutsche Telekom. Jessica's multicultural background, shaped by living and working in three different countries, enhances their ability to navigate diverse markets and foster collaboration.