Helen Howitt

Helen Howitt is a seasoned professional with extensive experience in service management and operations within the IT sector. Currently serving as Head of Service Management and Technology Operations Manager at iProov since April 2022, Helen oversees internal and external support teams to ensure efficient IT service delivery. Prior roles include Head of Mission Control and Mission Control Manager at Capital One, where Helen managed global operations performance and capacity planning. Additionally, experience as Incident Manager and IT Service Desk Manager at Dunelm and ComputerLand UK Ltd respectively highlights a robust background in incident management and service delivery. Helen holds a BSc (Hons) in Information Systems from the University of Derby and an Advanced Information Technology qualification from Dartford Technology College.