Thierry Klein is a Plateform Owner currently with Ipsen, overseeing the ServiceNow platform since 2023. Previously, they held various roles at Ipsen from 2013 to 2014, including ITSM/ITBM Manager and Incident Problem Manager, where they ensured efficiency in incident processes and managed service performance. Between 1996 and 2001, Thierry worked as a Server and Network Technician at SECURINFOR, and prior to that, served as an IT Technician subcontractor for Air France from 1992 to 1995.
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