Carina Willis is an experienced professional in customer and employee experience with a strong background in insights and analytics. Currently serving as the Director of Customer and Employee Experience at Ipsos since June 2025, Carina previously held the position of NZ Team Listening and Research Manager at Woolworths New Zealand from October 2023 to June 2025. Prior experience includes roles as Analytics Director at OMD New Zealand, Head of Insights and Customer Insights Lead at Chorus NZ Limited, and Customer Insights Manager at Fairfax Media. Carina's diverse experience spans multiple industries, including media, beverage, and retail, complemented by educational qualifications in communications and business marketing.
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