Gerald Kircher is an experienced professional in customer experience management, currently serving as Manager - Teamleiter Customer Experience at Ipsos since October 2018. Prior to this role, Gerald worked at GfK from March 2002 to October 2018, where positions included Team Lead Global Project Services, Senior Manager for Customer Experience and Mystery Shopping, Senior Research Consultant in Financial and Service Research, and Junior Research Consultant in Brand and Communication Research. Gerald holds a Diplom-Betriebswirt in Betriebswirtschaft from Technische Hochschule Nürnberg Georg Simon Ohm, earned from 1998 to 2001.
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