Ninad Pai is a Research Director at Ipsos, bringing over a decade of consumer insights experience across sectors such as Telecom, Banking, FMCG, and Automotive. Previously, Ninad held roles as a Senior Manager and Manager in Customer Research at Abu Dhabi Commercial Bank, and served as a Research Manager at Ipsos. Ninad's current responsibilities include managing customer experience measurement and providing insights to support product development and innovation. They have also gained valuable experience during their tenure at Kantar IMRB and IMRB International, enhancing client satisfaction through actionable insights and comprehensive research projects. Ninad holds an MBA from the Sydenham Institute of Management Studies and an Engineering degree from Vidyalankar Institute of Technology.
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