Sarah E. Morrow, MBA, PRC, is currently the Director of Customer Experience at Ipsos, where they are dedicated to enhancing client customer journeys. Previously, Sarah served as a Project Manager at both Sterling Research Group and Phoenix Marketing International, designing Voice of Customer and Voice of Employee programs while translating data into actionable insights. Earlier in their career, Sarah worked as a Content Developer at Link-Systems International, Inc., and managed donor relations at The Florida Orchestra. Sarah earned a B.A. in Business Management from the University of South Florida and an MBA in Marketing & International Business from USF St. Petersburg.
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