Shawn St. Clair is currently serving as Chief Operating Officer for NVCS at Ipsos, having started in October 2023, with a focus on enhancing the NVCS study by incorporating meaningful content and support. Prior to this role, Shawn held the position of Senior Director of Customer Experience and Benchmarking Research at InMoment from November 2014 to November 2023, where responsibilities included overseeing research division activities and driving profitability through continuous improvement. Previous experience includes roles at Maritz Research, including Director of Business Management and Senior Program Manager, where Shawn managed teams supporting General Motors' product quality and buyer behavior. Shawn's career began at Maritz as a Project Director, and education includes an MBA and a Bachelor of Business Administration in Marketing, Advertising, and Statistics from The University of Toledo.