Thibaud Driout is currently a Chef de groupe at Ipsos, where they manage various projects focused on customer experience and satisfaction. Previously, Thibaud held roles in qualitative and quantitative research across multiple organizations, including PhotoBox and La Poste Courrier International, contributing to significant improvements in customer engagement and operational efficiency. Thibaud earned a Master 2 in Research in Marketing and a Master's degree in Management and Marketing from Université Panthéon Sorbonne (Paris I).
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