Yeison Gonzalez

Yeison Gonzalez is a research manager specializing in customer experience (CX), with extensive experience in market research and strategic insights. They previously served as a regional coordinator at Nielsen Company, overseeing project execution in Venezuela, and later worked as a research executive at Kantar, where they excelled in project management and automation. Currently, Yeison creates and implements CX programs at Ipsos, leveraging advanced data analysis to drive customer satisfaction and loyalty. They hold a TSU degree in Administration and Management with a focus on Marketing and Advertising from Instituto Universitario de Gerencia y Tecnología IUGT.