Lissa Jacob is an experienced operations specialist currently at IPSY since October 2019, where responsibilities include overseeing daily service operations, refund metrics, and inventory levels while serving as the primary contact for operational policies. Previous roles include operations coordinator at IPSY, where notable achievements involved managing inventory allocation, leading a refund reduction initiative that generated over $1M in revenue, and contributing to post-consumer recycled packaging efforts. Prior experience includes candidate researcher at BallotReady, regional political director at the Texas Democratic Party, and customer service liaison at Walgreens. Lissa holds a degree from the University of North Texas.
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