Mary Chen

Mary Chen is an experienced professional specializing in payments strategy and fraud prevention, currently serving as the Director of Payments Strategy at IPSY since August 2025. Prior to this role, Mary held senior management positions at Walmart, where responsibilities included directing payments and chargeback strategies for Walmart+ and redesigning payment integration processes for Walmart Marketplace, achieving significant improvements in payment success rates and operational efficiency. Involvement with the Merchant Risk Council includes serving as a Fraud Committee Board Member and contributing to initiatives aimed at enhancing member engagement. Additionally, Mary is an educator and professional speaker, sharing expertise in payments and fraud prevention across industry events. Academic credentials include an M.B.A. in Business Analytics from Binghamton University and a BBA in Finance and International Management from Pace University.