James Fitzsimons is currently the Head of Transfer Agency at IQ-EQ, following a successful tenure as Head of Client Service Delivery Management at BNY Mellon, where they led a team to achieve high standards in client service for over 12 years. Previously, James held key roles at State Street, IBT, Pioneer Investments, and Bank of Ireland, specializing in account management and operational excellence. James has a passion for continuous learning, recently completing a certification in Reframing: The Power of Changing Your Perspective, further enhancing their expertise in problem-solving and innovation.
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