Raphael Alcid

Raphael Alcid currently serves as Manager of Global Cloud Support in the Technology Group at IQ-EQ since March 2024, while also working as a Microsoft 365 Trainer and Consultant for a confidential company. Previously, Raphael held the position of Collaboration Technology Consultant at McDonald's Philippines from November 2022 to March 2024 and served as an App/Cloud Support Senior Analyst at Accenture from November 2021 to November 2022. Experience also includes roles as a Deskside Support Technician at Stefanini and IT Support at Collective Solution, along with a brief stint as a Technical Support Representative at LRA Pacific Management Consulting Incorporated. Raphael earned a Bachelor's degree in Information Technology from Far Eastern University, completing studies between 2009 and 2014.