SD

Shawn D.

Major Account Manager at IQ Wired

Shawn D. has a diverse work experience spanning multiple companies and roles. Shawn started their career in 2002 at Arrow Electronics, where they worked as a Sales and Customer Service Consultant until 2006. In this role, they answered inbound calls, addressed billing and technical inquiries, and sold additional products and services.

Afterwards, Shawn joined CenturyLink in 2006 and held various positions over the years. Shawn started as an Information Specialist, supporting Small Business Sales by providing credit checks, answering order inquiries, reviewing sales orders, and assisting Sales Professionals in achieving their revenue goals. Shawn then transitioned to a Billing Analyst role, where they focused on billing and credit approvals for Hosting and Cloud services. Shawn also worked with the Sales Team to resolve customer billing disputes and conducted account and contract reviews.

In 2014, Shawn became a Sales Support Specialist at CenturyLink. In this role, they supported and grew revenue for 50 Enterprise and Partner level accounts, with a monthly recurring revenue of over $50,000. Shawn served as the primary point of contact for Enterprise customers regarding their existing services.

Shawn's most recent role was at Arrow Electronics, where they worked as a Sales Operations Specialist from 2018 to 2019. Currently, they are employed at IQ Wired as a Major Account Manager since 2022.

Shawn D. obtained a High School Diploma with a focus on General Studies from Billings Sr High School. However, no specific start and end years were provided for this educational experience.

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