Customer Operations

The Customer Operations team at IQS, Inc. is responsible for ensuring customer satisfaction and success by providing comprehensive support and strategic guidance. Led by the Chief Customer Officer, this team includes the VP of Customer Success who focuses on customer retention and growth, and the VP of Customer Support who oversees the resolution of client issues and day-to-day support activities. Together, they work to optimize the customer experience, enhance user engagement with IQS's software solutions, and ensure clients achieve their compliance and performance improvement goals.