Andy Duffy

Andy Duffy is a seasoned professional with extensive experience in customer success and strategic relationship management within the pharmaceutical and healthcare sectors. Currently serving as a Customer Success Director at IQVIA since August 2022, Andy previously held key roles at Aktana, where responsibilities included leading client relationship development and overseeing a team of Customer Relationship Leaders from April 2018 to August 2022. Prior experience at Merck encompassed various positions, including Regional Strategy Manager and Customer Facing Capabilities- Blended Rep, focusing on enhancing customer engagement and operational efficiency. Andy began a career in sales at Chase, showcasing early success in generating business and training staff. A graduate of Shippensburg University of Pennsylvania with a Bachelor of Science in Public Administration, Andy combines educational knowledge with a robust history of driving client satisfaction and strategic initiatives.