JM

Jonathan Malo

Implementations & Training Manager at IQware Inc.

Jonathan Malo possesses extensive experience in the hospitality industry, currently serving as the Implementations & Training Manager at IQware Inc. since September 2017, where previous roles included Assistant Director of Professional Services and Implementation Specialist. Prior to this position, Jonathan held multiple general manager roles at Les Sommets Charlevoix, Le Saint-Paul Hotel, Hôtel Sainte-Anne, and Gîte Cote de la Montagne from 2015 to 2017. Additional experience includes serving as Operations Manager at Réseau Charlevoix and Lodging Manager at Le Massif de Charlevoix. Jonathan's career began with roles at Sheraton Hotels & Resorts, Transat, and Crowne Plaza Hotels & Resorts, highlighting a solid foundation in customer service and operations management.

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IQware Inc.

IQware was founded in 1984, which in software terms is ages ago. While the majority of high-tech start-ups failed to succeed, they survived and thrived by listening to their customers and maintaining their singular focus on the hospitality sector.Over the years they’ve experienced tremendous growth and rapid change but never lost sight of theirmission – to become your single source technology partner, providing the world’s best and functionally rich hospitality software. You can see that commitment reflected in their values, which underpin their devotion to their customers’ success and everything they do.