Salvatore A. has extensive experience in customer service management and onboarding coordination. Salvatore started their career in 2008 as a Sales Executive at marcus evans (Germany) Ltd. before moving on to Gracenote in 2009 as a Content Editor. Salvatore later worked as an International Customer Service Team Lead at FlixBus from 2015 to 2018. Salvatore then became an International Customer Support Team Leader and Outsourcing Manager for momox GmbH from 2018 to 2019. In 2020, they led the Customer Service Department at HelloBody before moving to Pomélo+Co. in 2021, where they served as the Head of Customer Service until 2023. Currently, Salvatore works as an Onboarding Manager at iRaiser, responsible for setting up and onboarding new clients and ensuring client satisfaction and retention.
Salvatore A. earned a Master of Arts (M.A.) degree in Mass Communication/Media Studies from Sapienza Università di Roma from 2000 to 2005.
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iRaiser
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iRaiser is a SaaS vendor for nonprofits. We work for NGOs, foundations, political parties, educational institutes, museums, cultural organizations, religious organizations and corporate foundations. We provide nonprofits with software tools that enable them to raise more money, more visibility and more awareness for their cause with less effort. iRaiser serves over 500 top organizations such as WWF, Red Cross, Doctors Without Borders, Unicef, UNWRA, the Salvation Army and the Louvre in 18 countries. Since 2012 iRaiser has helped organizations to raise 1 billion euros, making iRaiser the market leader for online fundraising in Europe. iRaiser has offices in France, Italy, Belgium, the Netherlands, Denmark, Finland, Norway and is expanding all over Europe.