Jingen (Michael) Li, MBA, CISSP, is a result-oriented leader specializing in service delivery and operations. They have a proven track record of leading cross-functional teams and collaborating across diverse regions, with previous roles as Senior Director of Customer Services and Director of APAC Customer Integration and Support at Irdeto. In these positions, they were instrumental in significantly enhancing security measures and improving customer satisfaction. Currently, Jingen serves as a Technical Account Manager at Amazon Web Services (AWS). Proficient in both English and Chinese, they excel at building relationships and driving impactful solutions for clients.
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