Jan Steegen has extensive experience in operational management and team development across multiple companies. Starting at IPG Group from 2010 to 2013 as a Team Coach, Jan led a team of over 20 call center agents, focusing on coaching and performance management. Jan continued to excel at IPG Contact Solutions, serving as Team Manager from November 2014 to January 2019 and later as an Experienced Team Coach from December 2013 to November 2014. Jan held positions at De Stroomlijn as Operational Manager from January 2019 to April 2022, and at Ethias as Head of Middle Office from April 2022 to January 2023. Currently, Jan serves as Hoofd Operaties at De Lijn and holds a position on the board at KEWS Schoonbeek-Beverst. Additionally, as of October 2024, Jan is the Regionaal Operations Manager at Iris, overseeing multiple facility service sites to ensure high-quality service delivery and operational efficiency.
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