Jade Smiles is a seasoned software engineering manager at IRIS Software Group, overseeing PTP and Keytime Accountancy Suite products until May 2024 and the Iris Practice Suite and Tax Migration teams thereafter. Prior experience includes roles as Digital Platform Manager and Scrum Master at Aviva, managing API teams and facilitating scrum processes for various project teams. Earlier career experiences encompass customer service and administrative roles at the Royal Bank of Scotland and The Rock Collection, where Jade developed e-commerce strategies. Jade holds a BA (Hons) in Business Management from City College Norwich in partnership with the University of East Anglia and a BTEC in Creative Media Production from City College Norwich.
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