Lucy Davies is a seasoned professional with extensive experience in customer account management and digital marketing within the education sector. Currently serving as the iSAMS Customer Account Manager at IRIS Software Group since December 2020, Lucy focuses on building strong relationships with schools and providing tailored recommendations to enhance their experience with iSAMS solutions. Previous roles include Customer Success Manager, Presales Consultant, and Education Market Specialist at IRIS, where significant achievements included multiple nominations for 'Employee of the Quarter' and maintaining a customer churn rate of less than 1%. Prior to IRIS, Lucy held digital marketing positions at The King’s School, Malvern St James Girls' School, and Oxbridge Home Learning, demonstrating expertise in social media management, digital content strategy, and campaign analytics. Lucy holds a BSc in Marketing from Aberystwyth University.
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