Scott Jeffrey is a seasoned professional with extensive experience in repair management and engineering within the medical and consumer electronics sectors. Currently serving as Sr. Global Repair Manager at iRobot since July 2022, Scott is responsible for leading global repair strategy and operations, focusing on operational efficiency, customer experience enhancement, and warranty cost reduction. Prior to this role, Scott held various positions at Olympus Medical UKIE from August 2014 to July 2022, including Team Leader - Service Engineering, where responsibilities encompassed supporting and developing repair processes for medical devices. Scott's earlier roles at Excel Healthcare, beginning in 2009, involved field service engineering and workshop technician duties for dental equipment. Scott holds an HNC in Mechanical Engineering from Prospects College of Advanced Technology.
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