Ryan Dearing

Information Technology Field Technician at Iron Bow

Ryan Dearing has a diverse work experience in the field of information technology and customer support. Ryan started their career as a Summer Program Leader at the City of Hopewell in 2010. Ryan then worked as an OIT Student Worker at Norfolk State University from 2013 to 2017. In 2017, they held roles as an Information Technology Specialist at Robert Half Technology and as a Deskside Support Technician at IBM. In 2018, Ryan served as an IT Supervisor at Gifts from the Heart and a Desktop Analyst at VCU Health. From 2019 to the present, they have been working at Iron Bow Technologies, first as a Data Migration Specialist and currently as an Information Technology Field Technician. Ryan'sresponsibilities at Iron Bow Technologies include providing comprehensive technical support to end users, troubleshooting software and hardware issues, supporting IT infrastructure, and managing IT assets. Throughout their career, Ryan has demonstrated strong customer support skills and has experience in remote support, supervising volunteers, and performing hardware repairs.

Ryan Dearing earned a Bachelor's degree in Information Technology from Norfolk State University, where they studied from 2011 to 2016. In addition, they obtained certifications in Microsoft PowerPoint 2003 and Microsoft Word 2003 in June 2010.

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