Manjit T.

Manjit T. possesses extensive experience in operations and support management, currently serving as a Senior Operations Manager at Ironclad since May 2022. Prior roles include Head of Product Support at Better, where responsibilities involved optimizing team efficiency and standardizing communications during product launches, and multiple positions at Uber focusing on regional operations insights and customer support processes. Manjit has demonstrated a strong ability to manage escalation pathways, enhance incident management, and cultivate team growth, notably expanding a support team from 7 to 21 members. Early career experiences include roles at Staples and Best Buy, along with a leadership position as a Computer Lab Assistant Lead at Hunter College, where Manjit earned a Bachelor's degree in Psychology.