Tim Rogers

Technical Support Manager at Ironsides Technology

Tim Rogers has a diverse work experience in the field of technical support and engineering. Tim started their career as a NOC Engineer at Vanguard Managed Solutions in 2002 and worked there until 2003. After that, they joined the US Navy and gained experience in networking and server administration. Tim then returned to Vanguard Managed Solutions as a NOC Engineer from 2006 to 2007, where they monitored networks and resolved network issues. Tim also worked as a Technical Support Engineer at American Power Conversion from 2007 to 2009, providing support for single phase products. Tim then joined VideoIQ, Inc in 2009 and served as the sole member of the Technical Support department, handling all external support issues. In 2011, Tim joined datango AG as a Senior Technical Support Engineer, before being promoted to the role of Technical Support Manager for the Americas. In this role, they managed support services across the American continents and other locations, reported severe issues to senior executives, and coordinated help desk resources for resolving customer issues. Tim also worked as a QA Specialist and Web Design professional at Alternative Technology Solutions in 2013, before joining Ironsides Technology as a Technical Support Manager in 2014, where they currently work.

Tim Rogers started their education journey in 1998, attending Joeseph P Keefe Vocational Technical Highschool. Tim pursued Information Technology as their field of study and completed their studies in 2002.

In 2001, Tim obtained a certification in A+ from CompTIA.

From 2003 to 2006, Tim served in the US Navy, specializing in ET - Communications - Submarines. While in the Navy, they did not pursue any specific degree but gained knowledge and experience in their specialized field of study.

This is the education history of Tim Rogers based on the given information.

Links

Previous companies

The United States Navy logo
Luxent logo
APC logo

Timeline

  • Technical Support Manager

    November, 2014 - present