Jonina Craig is a seasoned customer success professional with significant experience in leadership roles across multiple organizations. Currently serving as Global Director of Customer Success at Kandji since December 2020, Jonina has advanced through various positions including Director and Senior Manager of Customer Success. Prior to Kandji, Jonina worked at Mercury Broadband as Business Development Lead and at OneLogin in several capacities, achieving notable success in customer retention and engagement strategies while managing over $10 million in global revenue. Jonina's early career includes roles as an Investment Project Analyst at 9 Networks and a Showroom Operations Intern at Kristi Harris Sales. Academically, Jonina holds a Bachelor of Arts in International Relations Global Business from the University of Southern California.
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