Sarah Hardy

Sarah Hardy is an accomplished professional with extensive experience in operations and support services within the legal sector. Currently serving as Head of Support Services at Irwin Mitchell since October 2024, Sarah previously held various leadership roles at Slater and Gordon Lawyers (UK) from January 2005 to September 2024, including Director of Operations, where responsibility included designing the Accessible Solutions department and managing operations-related activities within the CLS business. Sarah's expertise encompasses customer transformation, business process improvement, and project management, with a strong focus on technology-driven initiatives and strategic development. Academic credentials include a Bachelor of Business Administration from Manchester Metropolitan University Business School and certifications in PRINCE2 and marketing.