Gian Munhos has a diverse professional background with experience in customer service, technical support, and operations management across various industries. Early roles at Center Shop Supermercado and Contax S.A. provided foundational skills in customer engagement and support. Subsequent positions at Atento Brasil and Uber enhanced capabilities in technical support and partner relationship management. Gian has also played a pivotal role as an Analyst of Customer Success at Grupo Guarida and previously at Softplan, where responsibilities included client onboarding and training for complex systems. Currently serving as an Operations Analyst at isaac, Gian ensures effective communication and training for partner schools. Educational qualifications include a Técnico in Publicidade, a Tecnólogo in Processos Gerenciais, and an MBA in Gestão da Experiência do Cliente from Universidade La Salle.
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