Thalia Silva

Thalia Silva possesses a diverse background in customer support and operations, with experience spanning several notable companies. Currently serving as an Analista de apoio at isaac since October 2021, Thalia previously held roles as a Shopper Operation Management Agent at Cornershop by Uber, where support was provided to Shoppers during purchases and deliveries, and as an Assistente Cx at Gympass, assisting users with check-ins and inquiries. Thalia's earlier roles include secretarial duties at Casa de Massagem, customer relationship assistance at Atento, and a negotiator position at Flex Contact Center, focused on credit analysis and collections. Thalia holds a Technical Degree in Administration from ETEC and completed education at the School of Art, Games and Animation in 2021.