Malcolm Stewart is an experienced customer success and account management professional with a proven track record in driving client satisfaction and business growth. Currently serving as a Customer Success Manager at ISACA, Malcolm manages over 70 global clients with a performance target of 106% for 2023. Previous roles include SMB Account Executive positions at Birdeye and Fiserv, where Malcolm focused on enhancing customer experience and integrating payment solutions for small businesses. Additionally, experience as an Account Executive at TradeRev and a Sales Executive at CardX contributed to a strong foundation in sales processes and client engagement. Malcolm holds both a Bachelor of Business Administration and a Master of Business Administration from the University of Dubuque.
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