Michael Highland

Michael Highland is a seasoned Senior Instructional Designer at ISACA since September 2017, with a robust background in developing and enhancing learning materials for various training formats. Key responsibilities include designing eLearning using methodologies such as ADDIE and Bloom's Taxonomy, administering the Learning Management System, and collaborating with cross-functional teams to streamline product development processes. Michael has also previously held roles as Customer Experience Specialist in certification, and Product Development Specialist, demonstrating expertise in virtual training execution and customer relationship management. Academic credentials include a Bachelor of Science in Operations & Information Management with a Minor in Business Analytics from Northern Illinois University.