Pierre VIOLAY possesses a diverse background in project management, sales promotion, and client experience evaluation, with significant tenure at CARREFOUR from 1980 to 2014 in various capacities, including Chef de projet for hypermarkets and regional projects. Key achievements at CARREFOUR include successful management of large-scale social conflicts, development of efficient work methods, and innovative initiatives such as eliminating paper usage in operations. Additional experience includes a role as a Formateur at Groupe LIP in 2017, creating training modules for recruitment, and serving as an Évaluateur experience client at INTERNATIONAL SERVICE CHECK since 2014, focusing on customer experience audits in luxury sectors. Recent advisory work in 2021 involved consulting for a pharmacy owner on establishing a medical hub. Pierre VIOLAY holds a Master 2 in Commerce-Gestion from Campus Sciences-U Lyon, attained between 1975 and 1977.
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