LEOnides Delgado is an experienced professional in digital banking and customer experience design, currently serving as the Chief Digital Officer for Digital Bank and DesignOps at Santander México since November 2018. With a robust background in product management, LEOnides has led various initiatives including the development of the "Flame: Enterprise Low-Code platform" and co-creation of Santander's first customer experience office in Mexico. LEOnides has a proven track record in digital transformation, having worked on multiple strategic projects across sectors including banking and digital innovation. As a co-founder of multiple educational platforms and a professor in UX/UI design and product management, LEOnides contributes to the development of the next generation of designers. LEOnides holds advanced degrees in UX, digital transformation, and customer experience from respected institutions, showcasing a strong commitment to continuous professional development.
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