Papyrus Software is a unique expert player in enterprise software with more than 30 years of customer-oriented software innovation and experience in the area of business communication and adaptive case management. We serve world’s largest organizations across industries, helping them move to Digital, Empower the Business and become Fit-for-Future.  

Papyrus technology offers a holistic approach to business communication and process automation and provides consolidated inbound and outbound business communication, AI-powered process and case management and content services in one unified platform. The platform empowers enterprise business users to create and improve customer-focused communication and processes and provides a complete Omni-channel communication across Digital & Traditional Business enabling organizations to easily engage with customers via two-way, individual real-time communication whenever, wherever and on whatever channel needed. By using an intelligent platform architecture and ready-to-use Out-of-the-Box solution frameworks, companies are enabled to effectively communicate, collaborate and innovate, providing individual digital business solutions in a fraction of time and cost to stay relevant and competitive in the new fast-paced digital world.

Papyrus Software supports more than 2.500 organizations in the financial, insurance, utility, telecom, healthcare and public sectors 24/7, facilitating their transformation to digital business and helping them achieve enhanced customer experience and business agility.


Enterprise Software

Papyrus Software

Papyrus Software's headquarters in Brunn, Austria

The Southlake office likely focuses on customer success, sales, and IT consulting with a strong regional presence.

Southlake

The Ivrea office focuses on sales and solutions, providing expertise to clients in the Piedmont region.

Ivrea

Annemarie Pucher

Sandra Temel

The Software Development team at Papyrus Software is responsible for designing, developing, and maintaining the enterprise software solutions that enhance business communication and process automation. They work on creating innovative applications and frameworks utilizing AI-powered process and case management, and ensure the seamless integration of inbound and outbound communication across various channels. The team members collaborate to deliver high-quality, scalable, and efficient software that empowers enterprise users to engage with customers in real-time, driving digital transformation and business agility for some of the world's largest organizations.

Software Development

This department focuses on the development and management of business applications to optimize internal processes and enhance operational efficiency.

Business Applications

The Business Development Team at Papyrus Software is responsible for identifying new business opportunities, building and maintaining relationships with key clients, and expanding the company's market presence across diverse industries. They work on crafting and executing strategic plans to achieve growth targets, exploring new markets, and forging strategic partnerships. This team also collaborates closely with the sales and marketing departments to drive revenue and ensure the successful adoption of Papyrus Software's innovative enterprise solutions.

Business Development Team

This department provides expert advice and support to clients in various areas of expertise.

Consulting Services

This department focuses on enhancing user satisfaction by improving the usability, accessibility, and interaction quality of products.

User Experience Design

The Quality Assurance and Testing Team at Papyrus Software ensures the reliability and performance of the company's enterprise software solutions. They conduct thorough testing, identify defects, and work closely with development teams to rectify issues, ensuring that the software meets stringent quality standards before release. Their work is vital in maintaining the high reliability and functionality of Papyrus Software, thereby enhancing customer satisfaction and supporting the company's mission of empowering businesses through digital transformation.

Papyrus Software

Org chart

Teams

Software Development

Business Applications

Business Development Team

Consulting Services

User Experience Design

Quality Assurance and Testing Team

Offices

Papyrus Software

Org chart

Teams

Software Development

Business Applications

Business Development Team

Consulting Services

User Experience Design

Quality Assurance and Testing Team

Offices

Related companies