Imran Ali

Imran Ali is an experienced Customer Success professional with a strong background in enhancing client relationships and driving business value across multiple organizations. Currently serving as a Customer Success Manager at Island since April 2023, Imran focuses on improving cybersecurity and IT functions while enhancing user experience. Previously held positions include Customer Success Executive at Okta, where Imran developed account strategies to align business objectives, Principal Customer Success Manager at Informatica, where the role emphasized maximizing customer value from data solutions, and various roles at Blackboard, including Customer Success Advocate and Client Manager, which involved promoting solution adoption and ensuring client satisfaction. Imran began a career in technical analysis at Broward College after earning a Bachelor of Science in Computer Science from Florida Atlantic University.