Jane Smart

Enterprise Customer Success Manager

Jane Smart currently serves as a Customer Success Manager at Island since September 2025. Prior to this role, Jane held similar positions at Valence Security from October 2024 to September 2025, where the focus was on providing insights into SaaS security risks, and at Zix from January 2019 to October 2024. Earlier in Jane's career, positions included Client Relationship Manager at RMG Networks, which specializes in intelligent visual communications, and Account Executive at Lanyon, known for cloud-based solutions for corporate meetings and events. Initial experience includes an internship as Assistant Outlet Manager at The Fairmont Dallas and various roles at Pappas Restaurants, Inc., where foundational customer service skills were developed. Jane holds a Bachelor of Science in Hospitality Administration/Management from the University of North Texas.

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