Jacki Reed is a Duck Creek Technical Lead with over 7 years of experience in configuring Claims and Policies. Currently, Jacki leads a team at ISMIE Mutual Insurance Company, specializing in Duck Creek configuration and ensuring high-quality project delivery. Previously, Jacki worked as a Duck Creek Developer at Next Level Solutions, where they successfully managed a Commercial Property configuration project, and at Accenture, where they configured both Duck Creek Policy and Claims. Jacki earned a Bachelor's degree in Computer Science from Austin Peay State University.
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