Jayakumar Dilliraju has over 20 years of experience in operational management and service delivery within the IT and BPO sectors. Currently serving as the AVP of Business Growth & Transition at iSolve Technologies since January 2011, Jayakumar has advanced through various roles focusing on process improvement, capacity planning, and client interactions. Key responsibilities include stabilizing multiple projects, implementing automation, ensuring high-quality service delivery, and developing training modules to enhance workforce skills. Previous roles include leadership positions at Caliber Point Business Solutions and Siemens Information Processing Services, as well as experience as a Specification Analyst at Ninestars Information Technologies. Jayakumar holds a Master of Computer Applications and a Bachelor of Business Administration from the University of Madras, along with various training certifications in Six Sigma, leadership, and quality management.
Sign up to view 1 direct report
Get started
This person is not in any teams
This person is not in any offices