Anshuman Kumar is a resilience and risk professional with over 17 years of experience in the ITES, customer experience, and banking industries, focusing on business continuity, disaster recovery, and operational resilience. Currently serving as the Assistant General Manager for BCMS and Operational Risk Governance & Compliance at ISS A/S, they spearhead the development of business continuity plans and oversee risk frameworks. Anshuman's previous role as Business Continuity Manager at Concentrix Daksh Services showcased their ability to enhance crisis response capabilities. They have also contributed to training and quality analysis at IBM Daksh Business Process Services.
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