James Gibney is a seasoned Key Account Manager currently at ISS A/S since April 2023, where responsibilities include managing a PFI contract with a focus on soft services and project support. Previously, at ISS Facility Services UK from April 2018, James managed key account operations at the Royal Liverpool Hospital. James has extensive experience in project and change management from roles spanning General Manager to Operations Manager, notably overseeing the transition to the new Royal Liverpool University Hospital and managing various service contracts. Additionally, James has a background in retail management with Matalan and Blacks Leisure Group, demonstrating expertise in customer service, budget control, and staff management. Education includes studies at The Post Graduate Centre between 2006 and 2008, complemented by a comprehensive academic foundation at West Derby Comprehensive.
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